Shipping & Delivery
Your PawfectHouse item is made just for you, so it needs a little time to be created before it ships.
To make things easy to follow, your estimated delivery time includes two parts:
Production Time + Standard Shipping Time
Orders are processed once payment has been accepted.
Estimated Delivery Time
Production Time
Delivery time may vary depending on your location, product type, and selected shipping method. For product-specific production timelines, please refer to the estimate shown on each product page.
Shipping Time
| COUNTRY | SHIPPING TIME |
|---|---|
| United States | 7 - 12 business days |
| Europe | 7 - 15 business days |
| Canada | 7 - 15 business days |
| Australia | 7 - 15 business days |
| Other Countries | 10 - 20 business days |
For other countries, delivery time may vary. Please see International Orders below.
Peak Season Notice
During busy gifting seasons, your order may need a few extra business days to arrive.
These seasons include Valentine’s Day, Women’s Day, Mother’s Day, Father’s Day, Independence Day, Halloween, and Christmas.
Additional Shipping Notes
Please keep these extra notes in mind:
Order Tracking & Address Information
Once your order ships, we’ll send a tracking link to your email.
Tracking updates may take some time to appear after your package is handed to the carrier. If your tracking link does not show movement right away, it usually means the carrier has not scanned or updated the package status yet.
During peak seasons, tracking updates may take longer than usual.
Delivered But Not Received
If your tracking shows “Delivered” but you have not received your package, please check these places first:
Sometimes carriers mark a package as delivered shortly before the final drop-off.
If you still cannot find your package, please contact our support team and we’ll help review the issue.
Incorrect Or Incomplete Address
We offer worldwide shipping, so your personalized order can be delivered to your country.
Final delivery time may vary depending on your location, carrier service, local delivery conditions, severe weather, and customs clearance.
Delivery & International Orders
Delivery Time
Delivery time starts after your order has been shipped and the tracking number has been issued.
Please note that production time is not included in the shipping time shown above.
Worldwide Shipping
We offer worldwide shipping, so your personalized order can be delivered to your country.
Final delivery time may vary depending on your location, carrier service, local delivery conditions, severe weather, and customs clearance.
Possible Reasons For Late Delivery
Most packages arrive on time. However, orders may sometimes arrive after the estimated delivery date due to:
Shipping Fees & Carriers
Shipping fees may vary depending on your delivery address, product type, and the number of items in your order.
No worries — you’ll see the final shipping cost at checkout before placing your order.
We work with trusted carriers such as USPS, FedEx, DHL, UPS, EMS, and local postal services depending on your location and product type.
Need Help
Customer service is our #1 priority and we will do whatever we can to take care of you. Thank you for considering Pawfect House and if you have any questions, please don't hesitate to contact us.
